Frequently asked questions
Everything parents ask us most often, in one place.
Orders & downloads
How soon do I get my printables?
Instantly. The download appears on the confirmation page and stays in your parent library forever.
I lost my file. Can I download it again?
Yes — sign in and open Account → My Downloads. Everything you have ever bought is there.
Do I need an account to buy?
No, guest checkout works. Tick “create my free parent account” at checkout and we will set one up so your packs are saved.
Printing
What paper works best?
Plain A4 80 gsm for most pages. Use 120 gsm or a clear sleeve with a dry-erase pen for tracing pages you want to reuse.
Can I print in black and white?
Yes. Every pack is designed to stay clear and friendly in greyscale.
How many copies may I print?
As many as you like for the children in your own home. Classrooms need a classroom licence.
Baby products & delivery
Where do you deliver?
All over India, in 3 – 6 working days. Delivery is free on orders over ₹999, otherwise ₹79.
Are the toys safe for toddlers?
We stock non-toxic materials only and print an age band on every listing. Please follow it — some items contain small parts.
Can I mix printables and toys in one order?
Absolutely. Your digital items unlock instantly and the physical items ship separately.
Membership
What does membership include?
The entire printable library, new packs every month, progress tracking and certificates for up to four children.
Can I cancel any time?
Yes, in two clicks from Account → Membership. Access runs to the end of the period you paid for.